Cheap online ✾ Gaggia Accademia RI9702/04 Bean to Cup Espresso and Cappuccino Coffee Machine
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Product Details
- Amazon Sales Rank: #241975 in Kitchen & Housewares
- Brand: Gaggia
- Model: RI9702/04
- Released on: 2010-07-15
- Dimensions: 15.75" h x
13.78" w x
19.69" l,
13.23 pounds
Product Description
Treat your taste buds, with over 60 years of Italian espresso tradition
Gaggia is a company deeply rooted in Italian espresso heritage, yet its coffee machines have evolved over the decades, from the original pressure-generating, lever-activated piston, to the latest fully-automated, bean-to-cup technology which, at the touch of a button, grinds, brews and dispenses a delicious cup of espresso. However you prefer to brew your coffee--whether you want the simplicity of bean-to-cup or crave domestic barista status--there is a Gaggia for you.
History
In 1938, Achille Gaggia filed patent no. 365726, an ingenious invention which saw steam pressure applied to ground coffee, so that the water forced through the coffee extracted all its flavours and aromas to create a rich foam crema layer. However, the real revolution came 10 years later when Achille Gaggia filed a new patent, for a lever-operated piston machine incorporating a spring. This spring provided additional pressure, and this pressure forced water through the coffee in a shorter time, producing a short black espresso in just 15 seconds.
In the 1950s, Gaggia found fame in the trendy coffee bars of Rome and Milan, and most notably in London’s prominent Sirocci in Soho. These coffee bars soon became icons of the '50s lifestyle. With the launch of Baby Gaggia in 1977, the company began producing domestic espresso machines, making the professional values inherent in Gaggia’s commercial machines widely available for use in the home.
Customer Reviews
Most Helpful Customer Reviews
43 of 43 people found the following review helpful.
Faulty Machine not fit for prpose - followed by Poor Customer service
By Adrian
After just 2 months of working this machine came up with an E04 Error Message that stated the machine should be restarted. After retarting the machine this message still did not clear! We contacted the Customer service line and was told we would have to wait 2 weeks as the Workshop was moving address! After 3 weeks and a couple of calls to chase they eventually we managed to pick up the machine, but 2 MONTHS later we are still awaiting either a repair or replacement from gaggia?? After several calls the customer service line promises calls back or says that this is "Awaiting Parts" but to be honest if these machines go faulty after such a short space of time they clearly are not fit for purpose! After what I consider to be the worst customer service from any company I would avoid buying any future products from gaggia or phillips as they clearly do not care about customers and sell below par products that go faulty within a very short space of time!
25 of 25 people found the following review helpful.Gaggia Accademia and the the cold drinks
By Unhappy Coffee Lover
I am now on my second Gaggia Accademia coffee maker in a monthIt is now very obvious there is a design fault with this machine.If you like cold drinks its great !!!!Using the milk carafe it dispenses milk at an awe inspiring 40 degreesTo get the drink warm you then need to microwave your drink !!For over £[] i am sure using instant coffee and a kettle produces better coffeeTotal waste of money as the other reviews state !!!
49 of 50 people found the following review helpful.Not Fit For Purpose!
By Craig
We purchased the Gaggia Accademia Coffee Machine Gaggia RI9702/04 Accademia Bean to cup Espresso and Cappuccino Coffee Machine, when it arrived we set it up and followed the included instructions. 30 minutes later we had to install the Filter for the water tank that came with the machine, less then 5 seconds later the machine crashed and demanded a restart, this happened a couple of times before the machine would fully booted.So the first drink I wanted to try was a Cafe Latte so I filled the milk tank up with cold milk inserted it into the machine and pressed Latte Macchiato (Gaggias term for Cafe Latte). The machine started to "Boil" the milk, it dispensed that milk, then Steam and then the espresso shot. So I when to test the first Cafe Latte from the machine and it was stone cold. So I repeated the procedure a couple of times incase the boiler had to heat up including leaving it for 60 minutes and 2 hours with the thinking that it would give it time to heat the milk to the correct temperature. However the milk never got above the 40"C. The water boiler as well never got beyond 50"C.When I Googled the issue it appears that this is an issue with the Accademia and the coffee lover has to drink it cold or create heated milk via other methods - a microwave.So after the first day we had it, we decided to return the product under the Sales of Goods Act as "not fit for purpose", to the shop where we purchased it from, which is none other than, Gaggia UK (Trading as Caffe Shop), themselves. They refused our request for the refund and demanded that we had to read the instructions (which we did a couple of times to ensure that we didn't miss anything when we were setting up then making the latte) and failing that we had to wait for the Gaggia Service Department to talk us though making a cup of Cafe latte with the Automatic One Button Coffee machine, and a service engineer to inspect the machine to ensure that it isn't just a faulty one in a batch of hundreds. They then declared that if the store was to issue a refund then the go ahead would need to be pre-approved from Head Office. Weird that Trading Standards never noticed that a shop could overwrite the Sales of Goods Act with their own Terms and Conditions and/or Policies.So we contacted their head office that were very helpful in regards to allowing us to return it for a full refund in store and he would phone ahead to instruct the manager to issue the refund, and however they stated that there was no way to change the temperature, apart from pre-heating the milk before hand! What the hell, so you will have to use a stove heat the milk before making the Cafe Latte.My suggestion is to say away from Gaggia systems or rather their top of the range models, as they are just not fit for purpose until they are able to heat the milk to the correct temperature.
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